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    Welcome!

    This is the community forum for my apps Pythonista and Editorial.

    For individual support questions, you can also send an email. If you have a very short question or just want to say hello — I'm @olemoritz on Twitter.


    Pythonista crashes after installing Plotly through StaSh

    Pythonista
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    • JonB
      JonB last edited by

      have you tried typing pythonista3:// into the safari address bar, and then opening pythonista when prompted? this starts you fresh, with no files in the editor.

      Also, try going into share extension, see if you can get to the console (and execute, say, import os)

      If so, we will be able to move your entire site-packages, site-packages-3, etc folders, and move any large files from the main Documents folder.

      isaackoz 1 Reply Last reply Reply Quote 1
      • isaackoz
        isaackoz @JonB last edited by

        @JonB

        Running pythonista3:// into safari still crashes it and trying to share something into it crashes it instantly. :/

        1 Reply Last reply Reply Quote 0
        • JonB
          JonB last edited by

          Does pythonista3:// crash immediately? Or after a few secs? Are you able to create a new file for instance?

          isaackoz 1 Reply Last reply Reply Quote 0
          • isaackoz
            isaackoz @JonB last edited by

            @JonB

            Instantly. I mean I don’t mind losing my work (it was terrible code anyways lmao), but if other people have this problem I want the devs to be at least aware of it and hopefully a workaround to be available.

            If you have any other ideas I’m down to try, otherwise I’ll reinstall it tomorrow.

            Thanks!

            1 Reply Last reply Reply Quote 0
            • JonB
              JonB @isaackoz last edited by

              @isaackoz now that you have used pythonista3, try rebooting, then open extension first. Maybe try safe mode again.

              also, did you ever buy pythonista2? You can reinstall that and get to the files.

              Finally, you could back up the app, reinstall it, then reinstall the backed up files.

              isaackoz 1 Reply Last reply Reply Quote 0
              • isaackoz
                isaackoz @JonB last edited by

                @JonB
                Rebooting and trying the extension didn’t work.

                I don’t have Pythonista 2 so that’s a no go.

                How would I go about backing the files up like you said?

                cvp 1 Reply Last reply Reply Quote 0
                • cvp
                  cvp @isaackoz last edited by cvp

                  @isaackoz When you say Pythonista crashes immediately, it has perhaps enough time to process something.
                  If you can write a small script renaming site-package folder and put this script in iCloud Drive/Pythonista3, you could try to start it from safari via pythonista3://name?action=run&root=icloud.
                  Of course, you need to remove the app from the tasks list before and after.
                  Perhaps a silly idea

                  isaackoz 1 Reply Last reply Reply Quote 0
                  • isaackoz
                    isaackoz @cvp last edited by

                    @cvp

                    huh. This could actually possibly work. Do you know what the exact path to the site modules is? I think it was the third one Ploty was installed to.

                    cvp 1 Reply Last reply Reply Quote 0
                    • cvp
                      cvp @isaackoz last edited by

                      @isaackoz to test the feasibility, you could begin with a little script that creates a little file in iCloud Drive, just to see if this script runs until its end

                      isaackoz 1 Reply Last reply Reply Quote 0
                      • isaackoz
                        isaackoz @cvp last edited by

                        @cvp

                        Ah true, good idea. I’ll try that tomorrow morning and let you know how it goes.

                        cvp 1 Reply Last reply Reply Quote 0
                        • cvp
                          cvp @isaackoz last edited by

                          @isaackoz ```
                          iCloud_path = ('/private/var/mobile/Library/Mobile Documents/iCloud~com~omz-software~Pythonista3/Documents/test.txt')
                          fil = open(iCloud_path,mode='wt')
                          fil.write('test')
                          fil.close()

                          isaackoz 1 Reply Last reply Reply Quote 0
                          • isaackoz
                            isaackoz @cvp last edited by

                            @cvp

                            I tried this and unfortunately it crashes before it runs. Oh well, guess it’s a reminder why you should back up your code haha. Thanks for helping me try though. Gonna just reinstall the app now.

                            cvp 1 Reply Last reply Reply Quote 0
                            • cvp
                              cvp @isaackoz last edited by

                              @isaackoz 😢

                              1 Reply Last reply Reply Quote 0
                              • JonB
                                JonB last edited by

                                did you try an itunes backup (does iExplorer work on recent devices? )

                                isaackoz 1 Reply Last reply Reply Quote 0
                                • isaackoz
                                  isaackoz @JonB last edited by

                                  @JonB

                                  Unfortunately I saved it to my iPhone storage and not the iCloud storage haha. And I didn’t have any backups either so an iTunes backup wouldn’t do anything.

                                  So basically I learned the hard way to save all your work in the iCloud folder because it stays if you delete the app and because... why not!

                                  1 Reply Last reply Reply Quote 0
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